Refund Policy
Last updated: 2026
1. 30-Day Refund Window
You may request a refund within 30 days from the date your order is received. Requests submitted after this window may not be eligible for a refund.
2. Eligibility for Refund
To be eligible, items should be unused where applicable and returned with any original packaging. Contact our support team before returning any item.
3. Step 1 — Contact Support
Email support@nethicacompleteguidance.com or call (855) 435-6931 to request a return authorization. Please include your order number and reason for return.
4. Step 2 — Receive Return Instructions
Our support team will confirm your eligibility and provide return shipping instructions and the return address.
5. Step 3 — Ship Your Return
Package your item securely and send it to our fulfillment center at: 4711 34th St. N. Suite F, St. Petersburg, FL 33714.
6. Step 4 — Refund Processing
Once your return is received and inspected, we will process your refund to the original payment method. Please allow a reasonable processing time for the refund to appear on your statement.
7. Non-Refundable Circumstances
Refund requests submitted outside the 30-day window from the date received, or for items not eligible under this policy, may be declined at our discretion.
8. Questions
If you have any questions about this Refund Policy, please contact us at (855) 435-6931 or support@nethicacompleteguidance.com.